Get expert guidance for your KYC, KYB, AML, fraud and risk management processes.
Every Sphonic customer gains exclusive access to our Professional Services Team. Our team’s collective experience and knowledge of industry best practices allow you to design powerful workflows based on your exact regulatory requirements.
All the #RegTech Knowledge
Expert help selecting the right vendors
In an evolving regulatory landscape, it can be hard to determine which 3rd party vendors to use. The Sphonic Professional Services Team clarifies the vendor selection process through honest, expert guidance. Because our team is outcome-oriented and vendor-agnostic, we’ll help you select which vendors meet your current and future regulatory requirements.
Meet our team of experts
Michael Williams is the Head of Professional Services at Sphonic. He has 15 years of experience in fraud, risk, and on-boarding processes across multiple sectors. Logical and detail-focused, he builds the perfect on-boarding process for each of our clients. His passions revolve around his work, delving into any new innovations available to tackle fraud risk, and any data-driven task. Outside of work, he is owned by a house full of girls!
Sam Clayton is the Partnership Manager at Sphonic. He has 15 years of experience working in fraud and risk, from online retail through to consultancy and network consultancy in the world of start-ups. With a keen eye for new innovations in #RegTech and customer on-boarding. At weekends you'll find him watching live music or football.
Hussain Moftah is a Professional Services Consultant at Sphonic. He’s a spirited, charismatic and remarkably driven individual who enjoys the constant thrill of solving big problems. He builds workflows for our clients and is a strategist that can find cost and latency efficiencies in each workflow design he’s involved in.
Toby Lagden is a Business Analyst at Sphonic. He joined Sphonic after a successful apprenticeship and is now key to the coordination of our Professional Services team with our clients. He has both technical and commercial ability and is very valuable for the long-term success of our clients.
Bee Williams is the Data Scientist at Sphonic. She comes from a background in Mathematics, Data Marketing and Analytics and is working on becoming the company's 'Data Expert'; devising the overall data taxonomy structure, classification and data catalogue that will underpin the future product set. She has a passion for problem-solving and an eye for detail. In the evening you'll find her cooking or kicking back with the rugby on.
How does Sphonic help me understand and select vendors?
The Sphonic Professional Services Team recommends 3rd party data vendors based on your sector, policies and business goals. If you have any specific preferences, we will work with you on those, as well as advise on best practices.
Does your team help build our automated fraud and risk processes?
Yes, the Sphonic Professional Services Team will advise and guide you throughout the design process when implementing workflows. We have many years of experience working with different customers, so we have examples of best practices that cover all use cases.
How can we keep up with innovation in the RegTech marketplace?
Our dedicated team is constantly researching the most effective vendors in the marketplace to achieve different goals in the fraud and risk process. We are able to advise on the best fit and combination of vendors for current and future workflows.